User Experience Design What is UX Design? What’s the Difference Between UX Design and UI Design? Why Do I Need UX Design? Are you confused by the term user-experience design? If so, you are not alone. Many people use it to cover the process of creating products that provide meaningful and relevant experiences to users.… Continue reading What Is User Experience Design?
What Is User Interface Design?
User Interface Design What is UI Design? How is UI Design Different from UX Design? Why Do I Need UI Design? Are you confused by the term user interface design? If so, you are not alone. It’s common for many people to use this term interchangeably with user experience design and we’re often asked about… Continue reading What Is User Interface Design?
How to Customize Zendesk Guide
Zendesk Guide Customization: What Option Is Right For You? One-size doesn’t fit all when it comes to your business’s customer support needs. Zendesk Guide is a great way to allow customers to help themselves to support articles and get the answers to the questions they have while taking the burden off of your support team.… Continue reading How to Customize Zendesk Guide
Quick and Dirty User Testing Guide
This piece will layout simple steps to follow to create and conduct a high-level usability survey and interviews with internal staff and select clients, covering topics such as: What methods to use (survey, interviews, etc.), Who to survey/interview, What questions to ask, What tools we recommend, Pro tips for a successful user testing, and How to compile your findings.
The Top UI/UX and Development Considerations When Localizing Your Website
Tap into our Ui/UX and Development experts minds and ensure you’re planning your localization project efficiently, right from the start.
Our Top 10 Tips for Working from Home
We’ve been working remotely for years and learned to adapt to the work from home lifestyle. The great news is you can learn from our mistakes!
Zendesk Talk & Your Phone System
Adding Phone Support to your Zendesk When adding phone integration to your system, it’s important to first consider what your goals are. Do you want to maximize efficiency? Increase customer satisfaction? Streamline routing? Requirements Since Zendesk Talk is a VoIP solution, making calls over a broadband internet connection instead of a phone line, you’ll need… Continue reading Zendesk Talk & Your Phone System
Zendesk Support – Getting Started Quickly
A Modern Solution to Dynamic Customer Service Needs Keeping up with an influx of calls, emails, chat messages, and web inquiries require your Agents to have resources that allow them to offer exemplary service. The Zendesk family of products, headlined by Zendesk Support, provides them that capability. Customer expectations and needs are changing. You need… Continue reading Zendesk Support – Getting Started Quickly
Fifteen Common Problems Your Website May Contain
There are several pitfalls that can hinder your website success. Our web designer Bob shares some of the most common design mistakes he sees across the web. Poor website performance can cause potential customers to bail out before they reach your sales pitch. Missing information can disrupt your sales funnel, and critical errors in your… Continue reading Fifteen Common Problems Your Website May Contain
Employee Spotlight – Adrian
Senior Developer Adrian Romero joins Allegra to discuss his role here at 729Solutions, soccer, cooking and a love of philosophy.