Sitemaps – The first step to great UI/UX

Sitemaps are a vital component that impacts a website’s discoverability and usability. In this video interview, you will learn: Interview Transcript James: Sitemaps are a vital component that impacts a website’s discoverability and usability. Joining me to take a deep dive into this topic is Valeria, our Lead Designer at 729 Solutions.  Thanks for joining… Continue reading Sitemaps – The first step to great UI/UX

Zendesk Custom Statuses have finally arrived

If you’re a Zendesk Admin or Agent, you’ll be happy to learn that Custom Statuses have finally been implemented. Solutions Architect and Zendesk Guru, Brandon Tidd talks about this long awaited Zendesk update and answers these questions: Interview Transcript James: Zendesk Custom Statuses have finally arrived, and joining me to talk about this long anticipated… Continue reading Zendesk Custom Statuses have finally arrived