Agents Agents are your support staff, they will use your Zendesk instance the most and are usually the front line for your Zendesk team. The extent of their ability is set by admins defining permissions and privileges. Zendesk agents are at the center of your workflow and admins should always work to set up the… Continue reading Understanding Agents and Admins in Zendesk
Month: February 2018
Why Zendesk is the Best Customer Service Tool for Your Company
Question: What makes your clients flock to your product? Answer: Providing stellar out-of-this-world customer service! How do you find the right customer service tool for your company? Finding useful and insightful customer service software is a challenge that many businesses are trying to overcome While there are a lot of choices out there, as… Continue reading Why Zendesk is the Best Customer Service Tool for Your Company
Setting Up A New 3D Printer!
As mentioned in the previous 3D printing/droid post, setting up the printer with basic functionality took about three hours to go from putting it together to running and spitting out a mess of spaghetti. Once it was clear the machine was heating and functioning at a minimal level, then the real work of fine-tuning the… Continue reading Setting Up A New 3D Printer!
3 Noteworthy Articles on Learning Chef
So you have Chef… now what? Read these articles and get started with your automation. Chef 101: The Road to Best Practices Nick Rycar gives us the low down on Chef basics by beginning with a list of commonly used terminology in the world of Chef such as Cookbooks, Supermarkets, and Servers (words make me… Continue reading 3 Noteworthy Articles on Learning Chef
When Art and Technology Meet
Is technology beautiful? Or can art be technological? Maybe the answer to both is yes. Beauty and creativity can be found in unexpected places, oftentimes using or made with technologies both old and new. 80-year old wooden escalators were given a new lease on life when they were repurposed as inter-looping ceiling sculptures by… Continue reading When Art and Technology Meet