New Growth in Artificial Intelligence

New Growth in Artificial Intelligence

With products like Amazon Alexa and robot companions like Buddy becoming more and more commonplace inside peoples homes as well as in the bigger world around us, we are seeing AI (Artificial Intelligence) advancements moving rapidly and permeating most of the ways that we interact with our environment. Here are three different ways we are… Continue reading New Growth in Artificial Intelligence

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Categorized as 729 Labs

New Relic Services and Support

New Relic Services and Support

New Relic offers a wide variety of services and support to their users, as they want to ensure the best experience possible. Through solutions like comprehensive Documentation and New Relic University where you can teach yourself and through their Explorer’s Hub where you can ask questions and connect with others. New Relic has set the… Continue reading New Relic Services and Support

What are triggers and automations in Zendesk?

What are triggers and automations in Zendesk?

Both triggers and automations can be an invaluable contribution to your workflow in Zendesk. You can edit, activate, deactivate, or delete them by accessing the business rules portion of the admin dashboard. In many ways triggers and automations are very similar, they both define a set of actions that will occur when a ticket matches… Continue reading What are triggers and automations in Zendesk?

New Relic DevOps

New Relic DevOps

DevOps is an agile philosophy that combines aspects of software development and operations. This philosophy advocates for the use of automations and monitoring all steps of software construction, aiming for shorter development cycles, increase in frequency of deployments and more dependable releases. New Relic can help you integrate DevOps procedures and philosophy into you work… Continue reading New Relic DevOps

How does Agile Impact an Organization

How does Agile Impact an Organization

By now you understand Agile and its merry friends, and have an inkling of how much more your current organization could accomplish by implementing Agile methodologies. Next up, is how to convince management that Agile is the right way to get work done. Culture is a key component of a successful Agile campaign; you’ll need… Continue reading How does Agile Impact an Organization

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Categorized as Philosophy

Using Macros in Zendesk

Using Macros in Zendesk

What is a Macro in Zendesk? As you start to receive tickets through Zendesk, you’ll probably begin to see issues that are the same for more than one customer. This might be a general issue, such as needing a password reset, or a specific issue when something has broken, such as access to a specific… Continue reading Using Macros in Zendesk

New Relic Product Overview

New Relic Product Overview

Here at 729 Solutions we want to promote tools and products that we actually like and use, New Relic is one of a kind software engineering tool that we use on a regular basis, so we thought we would showcase their great products. Here are three of New Relic’s products and what they are all… Continue reading New Relic Product Overview

NIAC Showcase

NIAC Showcase

The NASA Innovative Advanced Concepts Program nurtures visionary ideas that could transform future NASA missions with the creation of new technology and breakthroughs in engineering, computer science and biomechanics. You can find all of this years phase 1 and phase 2 recipients here. They all have incredibly fascinating ideas for exploring and learning about space,… Continue reading NIAC Showcase