Work Transitions Can Create Unique Needs For Individuals 729 Solutions was contracted by a healthcare clinician who was in the process of transitioning from a group practice to a solo practice. He wanted to establish a web presence as a newly solo practitioner. It was also important that this website is created and implemented in… Continue reading Case Study: AWS Cloud Solutions
Understanding Resolution vs Pixel Dimension
PPI? DPI? RESOLUTION? WHAT ARE THEY TALKING ABOUT?! As web designers, we often work with clients that throw around terms like DPI or Resolution, but then find that clients don’t seem to fully understand what any of it means. Even as professionals, it can get a little confusing. Since these terms get thrown around a… Continue reading Understanding Resolution vs Pixel Dimension
How To Use HubSpot for SEO
My Website Isn’t Bringing In Organic Traffic. Now What? Here’s the scenario – You’ve spent a lot of time building a beautiful new website, started a blog, and expanded your social media efforts – but now you are frustrated because you are still not getting the traffic you expected. What’s the deal? You might not… Continue reading How To Use HubSpot for SEO
Your Customer Service Experience Gets Better with Zendesk Explore
Ask and you shall receive! Are you a Zendesk admin looking for ways to better understand how to improve customer interactions for both your clients and your team of agents? A common problem we have seen when doing Zendesk Efficiency Reports is the need for better customer analytics, that connect to all parts of the… Continue reading Your Customer Service Experience Gets Better with Zendesk Explore
One Solution for all your Time Tracking and Billing Problems
The Harvest time tracking app solves operations worst problem As the VP of Operations of a technology consulting firm you are always looking for ways to increase efficiency and make sure that your clients are as happy as possible. After years of working in operations, I’ve used many different ways of tracking time, from Excel… Continue reading One Solution for all your Time Tracking and Billing Problems
Case Study: Suited Connector Gets a New Relic Efficiency Review
Is your team making the most of New Relic? Suited Connector operates several websites designed to educate consumers about important financial information. They take the confusing, overwhelming, and intimidating experience of finding the right loan lender and make it simple and easy to understand. They even connect you with the lender they feel will best… Continue reading Case Study: Suited Connector Gets a New Relic Efficiency Review
No Silver Bullet: Creating an Experimental Devops Culture
I wrote this article because, as a New Relic Partner, we have many customers coming to us with slow applications, environment issues, and other performance issues that we are asked to diagnose and fix. But, I began to notice a pattern, unrealistic expectations of how to solve an increasingly complex problem. They wanted to find… Continue reading No Silver Bullet: Creating an Experimental Devops Culture
Zendesk Gets Even Better with Custom Surveys
Are you getting what you need from your Zendesk surveys? Every business wants to learn from their customers. Getting the right feedback from your client base can be invaluable when building and keeping their trust long term. Even when you are using a tool like Zendesk, finding the right way to get the information that… Continue reading Zendesk Gets Even Better with Custom Surveys
Implementing Practical AI for your Support Team
Use Agent Time Wisely Many companies using Zendesk to support their customer service offerings are looking for ways to increase efficiency throughout their instance. How can we make it easier for agents to focus on the most unique and uncommon tickets? What is leading to people needing artificial intelligence(AI) support most often? Proliferation of channels… Continue reading Implementing Practical AI for your Support Team
VECTOR VS. RASTER IMAGES
Note: “Raster” images are also often referred to as “Bitmap” images. For the sake of this article, I’ll stick to calling them “Raster” files/images, but they’re often interchangeable. FORGIVE US FOR FORGETTING Graphic designers often forget that not everyone knows the differences between Vector and Raster images. As designers, we use both every day and… Continue reading VECTOR VS. RASTER IMAGES