Is your Zendesk team getting what they need to be efficient? Zendesk is meant to make customer service much easier and more efficient. Your team is likely doing the best they can with the standard offerings from Zendesk Support. But do you find that they are getting swamped with certain kinds of tickets? Or maybe… Continue reading Bring Machine Learning to your Zendesk Instance with MonkeyLearn
Zendesk Suite Changes How You Talk to Customers
Stop Using So Many Tools to Talk to Your Customers! Is your company new and ready to set up customer service as you launch a new product? Or perhaps your company is ready to improve the customer support they offer and want to streamline the process all into one place. Many companies are using one… Continue reading Zendesk Suite Changes How You Talk to Customers
CMYK, RGB, & Spot Colors
CMYK, RGB, & Spot Colors What is the difference, and why does it matter? I’ve found myself explaining to clients why their business cards won’t look as bright as the colors on their computer monitor (if printed in CYMK) or why it’ll be hard to match that color from their brochure perfectly on their website.… Continue reading CMYK, RGB, & Spot Colors
Why Is Software Testing So Important To Successful Engineering?
Why We Test Much has been written about software testing. There are examples and tutorials for every kind of software testing under the sun at the end of a Google search. Unit tests, Smoke tests, UI tests, workflow tests, Load tests, and Hydration tests, just to name but a few! As Developers write code, they… Continue reading Why Is Software Testing So Important To Successful Engineering?
Custom Solutions Create More Success Within Zendesk
Case Study: Netflix We have found that many companies using Zendesk often want the platform to perform capabilities, make connections or work in ways that meet their own specific needs and therefore are not features or integrations included in the base Zendesk infrastructure. Netflix needed a custom solution that worked with their very specific translation… Continue reading Custom Solutions Create More Success Within Zendesk
Connect with HubSpot Integrations
The Problem You’ve got a comprehensive tool like HubSpot, but realize that you would love for it to connect to, speak to, or work with another great tool your team uses on a regular basis. You want to improve your team’s efficiency and workflow. The Solution Insert HubSpot Integrations here! The right integration can make… Continue reading Connect with HubSpot Integrations
Solve Your Team Communication Woes with Slack
How does your team communicate throughout the day? 729 Solutions is a global company. We have team members all over the world! We know from experience that having the best tools to do our jobs makes all the difference when we are spread so far apart – and an effective communication tool must be at… Continue reading Solve Your Team Communication Woes with Slack
Case Study: AWS Cloud Solutions
Work Transitions Can Create Unique Needs For Individuals 729 Solutions was contracted by a healthcare clinician who was in the process of transitioning from a group practice to a solo practice. He wanted to establish a web presence as a newly solo practitioner. It was also important that this website is created and implemented in… Continue reading Case Study: AWS Cloud Solutions
Understanding Resolution vs Pixel Dimension
PPI? DPI? RESOLUTION? WHAT ARE THEY TALKING ABOUT?! As web designers, we often work with clients that throw around terms like DPI or Resolution, but then find that clients don’t seem to fully understand what any of it means. Even as professionals, it can get a little confusing. Since these terms get thrown around a… Continue reading Understanding Resolution vs Pixel Dimension
How To Use HubSpot for SEO
My Website Isn’t Bringing In Organic Traffic. Now What? Here’s the scenario – You’ve spent a lot of time building a beautiful new website, started a blog, and expanded your social media efforts – but now you are frustrated because you are still not getting the traffic you expected. What’s the deal? You might not… Continue reading How To Use HubSpot for SEO