Agents Agents are your support staff, they will use your Zendesk instance the most and are usually the front line for your Zendesk team. The extent of their ability is set by admins defining permissions and privileges. Zendesk agents are at the center of your workflow and admins should always work to set up the… Continue reading Understanding Agents and Admins in Zendesk
Category: Partnerships
Why Zendesk is the Best Customer Service Tool for Your Company
Question: What makes your clients flock to your product? Answer: Providing stellar out-of-this-world customer service! How do you find the right customer service tool for your company? Finding useful and insightful customer service software is a challenge that many businesses are trying to overcome While there are a lot of choices out there, as… Continue reading Why Zendesk is the Best Customer Service Tool for Your Company
3 Noteworthy Articles on Learning Chef
So you have Chef… now what? Read these articles and get started with your automation. Chef 101: The Road to Best Practices Nick Rycar gives us the low down on Chef basics by beginning with a list of commonly used terminology in the world of Chef such as Cookbooks, Supermarkets, and Servers (words make me… Continue reading 3 Noteworthy Articles on Learning Chef
Learn How to Use GitHub
How do you use GitHub? Support for your Development Process: Learn How to Use GitHub GitHub is a web-based Git repository that provides a user friendly interface for you to use it’s many features. From version control and code review to project and team management, GitHub has everything you need to support your development process. With… Continue reading Learn How to Use GitHub
AWS Lambda
Lambda – A 729 Solutions Favorite AWS Lambda is a favorite service of ours here at 729 Solutions. From the approach of paying for only what you use to the ability to run and scale your code – Lambda’s got it all. A Little About Lambda The Lambda web page boasts their benefits as severless… Continue reading AWS Lambda
729 Solutions is Delighted to be an AWS Partner
729 Solutions is now an AWS Partner! As a 15-year-old development shop we have been helping customers host and deploy high-performance websites and applications and have used almost every solution over the years. We are proud to partner with AWS, one of the leading public cloud services, and have AWS in our toolbox. We have… Continue reading 729 Solutions is Delighted to be an AWS Partner
Have you ever thought “How Does New Relic Work?”
“Life’s too short for bad software.” This is New Relic’s mantra, and here at 729 Solutions, we are believers in this as well! So, what IS New Relic anyway? How Does New Relic Work? It’s detailed information about your hardware and software – from its performance to your user’s experience – but simplified. New Relic… Continue reading Have you ever thought “How Does New Relic Work?”
729 is Proud to Announce We Are a GitHub Partner
729 Solutions is now a GitHub Partner! As a veteran systems integrator, we consider GitHub to be one of the essential building blocks of an effective development ecosystem. GitHub has selected 729 Solutions to be one of their key delivery partners and we now have a team of fully certified GitHub admins and developers. In… Continue reading 729 is Proud to Announce We Are a GitHub Partner
GIPHY & AWS
GIFs as Communication Being a company whose employees are scattered throughout the world, we find ourselves here at 729 Solutions frequently using GIFs to express our emotions, hammer in the point of our message, and just bring a little fun into our workday. You’ll frequently find our team dropping Chuck Norris memes and tiny bits… Continue reading GIPHY & AWS
Key Takeaways From Zendesk Relate Live 2017
2017 was a great year for 729 Solutions, and one of the accomplishments we are most proud of is becoming a Zendesk Partner. In September, three members from our team attended the Zendesk conference Relate Live in New York City where they had the opportunity to further the collaboration with Zendesk as well as speak… Continue reading Key Takeaways From Zendesk Relate Live 2017