Employee Spotlight – Bruno N.

Meet Bruno! The people who work here at 729Solutions are innovative, curious and creative individuals! Today, Developer Bruno Nesi joins us to talk about his role here at 729 and where to eat in Argentina. Tell Us More! Can you start with a brief intro about yourself? I am a 40-year-old Brazilian who has lived… Continue reading Employee Spotlight – Bruno N.

Employee Spotlight – Mel

Meet Mel! We continue to try to showcase our growing team of creative thinkers here at 729solutions. This time Allegra chats with front end developer, project manager, and Zendesk guru Mel Smith about baking, her German Shepherd, heavy metal, and wrestling! Tell us more! Can you start with a brief intro about yourself? Sure! Greetings,… Continue reading Employee Spotlight – Mel

Top Reasons Why You Need To Customize Your Zendesk Help Center

Why you Need a Customized Zendesk Guide | Zendesk’s full suite of customer service software helps businesses to make their customers happy. Zendesk Guide is the smart knowledge base solution that creates better self-service and empowered agents. How can your business get the most out of Zendesk Guide to lower support costs and increase customer… Continue reading Top Reasons Why You Need To Customize Your Zendesk Help Center

Quick and Dirty User Testing Guide

User Testing Tipe

This piece will layout simple steps to follow to create and conduct a high-level usability survey and interviews with internal staff and select clients, covering topics such as: What methods to use (survey, interviews, etc.), Who to survey/interview, What questions to ask, What tools we recommend, Pro tips for a successful user testing, and How to compile your findings.

Using Color In UX Design Can Influence How Your Users Feel

Color in UX design

You’re ready to get your day started and you step outside only to be enveloped by a cloudy, grey sky. Maybe you sigh and drag your feet a bit, but you know you must carry on with your day. Your list of errands feels endless and each task seems more tiresome than the last. Then,… Continue reading Using Color In UX Design Can Influence How Your Users Feel