Amazon Polly will change the way customers interact with you, for the better!

Yellow and Blue Parrot sitting on a small wooden stick
Yellow and Blue Parrot sitting on a small wooden stick

Amazon Polly

Amazon Polly is a service that turns text into lifelike speech, allowing you to create applications that talk and build entirely new categories of speech-enabled products. Text to speech (TTS) is a form of speech synthesis that converts written text into a spoken-voice output, giving a voice to a device or application. Amazon’s Polly is a text to speech service that uses deep learning to synthesize speech that sounds like a human voice. Polly offers dozens of lifelike voices in a variety of languages, allowing you to select the ideal voice, and build speech-enabled applications that work in many different countries.

Use Cases

  • Content Creation – Make your content more accessible to a wider audience. Providing voice recordings with your written content allows more people with the opportunity to interact with your ideas.
  • E-learning – Enable developers to provide an enhanced visual experience such as speech-synchronized facial animation, or “karaoke-style” word highlighting. Duolingo is a great example of this!
  • Telephony – If your company has a busy contact center, with customers calling in speaking many different languages, Amazon Polly can use natural-sounding voices to engage and prompt callers through an IVR system, as well as give real-time automated info for things like address changes, billing inquiries, etc.

Benefits

  • Low-Cost – Amazon Polly is a pay-as-you-go tool, so you will never be paying for features you are not using.
  • Customize – Tweak the Polly voices to best suit the needs of your company. Control aspects of speech, such as pronunciation, volume, pitch, speed rate, etc.
  • Real-time Streaming – It’s important if you are working with text-to-voice that translations work fast. Almost as soon as you input text to Polly, it sends back the audio as a stream so you can immediately hear it.
  • Store & Redistribute – Unlimited replays of generated speech without any additional fees. Create speech files in standard formats and serve them from the cloud, or locally, with a device for offline playback.
  • Natural-Sounding – Provides dozens of languages and a wide selection of natural-sounding male and female voices.

Languages Currently Offered in Amazon Polly

  • Arabic
  • Chinese, Mandarin
  • Danish
  • Dutch
  • English, Australian
  • English, British
  • English, Indian
  • English, US
  • English, Welsh
  • French
  • French, Canadian
  • Hindi
  • German
  • Icelandic
  • Italian
  • Japanese
  • Korean
  • Norwegian
  • Polish
  • Portuguese, Brazilian
  • Portuguese, European
  • Romanian
  • Russian
  • Spanish, European
  • Spanish, Mexican
  • Spanish, US
  • Swedish
  • Turkish
  • Welsh

Add Amazon Polly to Enhance Your Businesses Offerings

If your company is catering to a diverse population, or is ready to expand into new markets, it might be time to consider Amazon Polly for your growing audience. It will ensure that your customers feel seen and taken care of, simply offering someone content in the language they need can make a huge difference for them, and guarantee a returning client for you.

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