Is your team making the most of New Relic? Suited Connector operates several websites designed to educate consumers about important financial information. They take the confusing, overwhelming, and intimidating experience of finding the right loan lender and make it simple and easy to understand. They even connect you with the lender they feel will best… Continue reading Case Study: Suited Connector Gets a New Relic Efficiency Review
No Silver Bullet: Creating an Experimental Devops Culture
I wrote this article because, as a New Relic Partner, we have many customers coming to us with slow applications, environment issues, and other performance issues that we are asked to diagnose and fix. But, I began to notice a pattern, unrealistic expectations of how to solve an increasingly complex problem. They wanted to find… Continue reading No Silver Bullet: Creating an Experimental Devops Culture
Zendesk Gets Even Better with Custom Surveys
Are you getting what you need from your Zendesk surveys? Every business wants to learn from their customers. Getting the right feedback from your client base can be invaluable when building and keeping their trust long term. Even when you are using a tool like Zendesk, finding the right way to get the information that… Continue reading Zendesk Gets Even Better with Custom Surveys
Implementing Practical AI for your Support Team
Use Agent Time Wisely Many companies using Zendesk to support their customer service offerings are looking for ways to increase efficiency throughout their instance. How can we make it easier for agents to focus on the most unique and uncommon tickets? What is leading to people needing artificial intelligence(AI) support most often? Proliferation of channels… Continue reading Implementing Practical AI for your Support Team
VECTOR VS. RASTER IMAGES
Note: “Raster” images are also often referred to as “Bitmap” images. For the sake of this article, I’ll stick to calling them “Raster” files/images, but they’re often interchangeable. FORGIVE US FOR FORGETTING Graphic designers often forget that not everyone knows the differences between Vector and Raster images. As designers, we use both every day and… Continue reading VECTOR VS. RASTER IMAGES
Using Color In UX Design Can Influence How Your Users Feel
You’re ready to get your day started and you step outside only to be enveloped by a cloudy, grey sky. Maybe you sigh and drag your feet a bit, but you know you must carry on with your day. Your list of errands feels endless and each task seems more tiresome than the last. Then,… Continue reading Using Color In UX Design Can Influence How Your Users Feel
Bring your visuals and your code together seamlessly – try the Visual Studio/ Git integration
Visual Studio and Git? You probably already know that GitHub integrates with many different services, but we want to just gently nudge you towards a new and super helpful one. The GitHub and Microsoft Visual Studio Integration is a super useful integration if you’re already working in Visual Studio and are looking to create transparency… Continue reading Bring your visuals and your code together seamlessly – try the Visual Studio/ Git integration
Team Building is Key: 729 Solutions Takes On An Escape Room
Team building is as important as proper training or regular meetings might be to the health and growth of a company. It’s meant to help your team get to know one another, learn to thrive in new environments and encounter new skills to bring back to the company and incorporate into their daily work lives… Continue reading Team Building is Key: 729 Solutions Takes On An Escape Room
Is your team using New Relic capabilities to their fullest?
Quick Case Study: Configuring New Relic to support HealthBridge Financial Tools like New Relic are often purchased with a specific need in mind, but often clients do not understand all the potential that a tool has to offer. 729 Solutions helps our clients make the most out of the tools they are using (and paying… Continue reading Is your team using New Relic capabilities to their fullest?
Zendesk Chat Leads In Live Chat Services
Are you looking for a live chat service that will help streamline your customer service offerings? If you are already using Zendesk for your other customer service needs then adding Chat is one of the best ways that you can achieve a more efficient Zendesk instance and continue to make your customers feel very well… Continue reading Zendesk Chat Leads In Live Chat Services