How does your organization grade its Customer Service? What kind of marks would your customers give? Listen to today’s CX Quick Tip for sobering statistics and how other companies are using this data in their CX Strategy. Be sure to register for Zendesk’s CX Trends 2022 now! Video Transcript James: Welcome back to another installment… Continue reading Tip #7: Top 10 Tips for Successful CX in 2022
Tip #8: Top 10 Tips for Successful CX in 2022
If you’ve ever wondered how to increase customer spend, today’s CX Quick Tip is for you. Brandon Tidd, Zendesk Architect at 729 Solutions, shares how tailoring support options based on customer needs can help achieve this goal. Register for Zendesk CX Trends 2022 now! Video Transcript James: We’re back with “Top 10 Tips or Successful… Continue reading Tip #8: Top 10 Tips for Successful CX in 2022
Tip #9: Top 10 Tips for Successful CX in 2022
In today’s CX Quick Tip, Brandon talks about customer experience and its relationship with business performance. Can you guess the percentage of business leaders reporting a direct link between the two? (Hint: It’s massive!) Register for the Zendesk CX Trends 2022 virtual event to jump start your CX Strategy Video Transcript James: Welcome back to… Continue reading Tip #9: Top 10 Tips for Successful CX in 2022
Tip #10: Top 10 Tips for Successful CX in 2022
Which app is experiencing the most social messaging growth for customer support? The answer might surprise you! Check out today’s top CX quick tip to find out and then register for the Zendesk “CX Trends 2022” event to start driving growth with customer service. Video Transcript James: “Top 10 Tips for Successful CX in 2022.”… Continue reading Tip #10: Top 10 Tips for Successful CX in 2022
Employee Spotlight – Julio
Meet Julio! We like to showcase the awesome people who work here at 729 Solutions because they are more than just great employees – they are creative and interesting people! Today we spoke with Julio, a UI/UX Designer and Front End Developer at 729. Julio is coming to us from sunny Miami, Florida. Tell us… Continue reading Employee Spotlight – Julio
Employee Spotlight – Rob
Meet Rob! We love to showcase the awesome people who work here at 729 Solutions because they are more than just great employees – they are creative and interesting people! Today we spoke with Rob, one of our founders and the CEO/CTO at 729! Rob was born and raised in San Francisco, CA, but recently… Continue reading Employee Spotlight – Rob
Employee Spotlight – Chris
Meet Chris! We love to showcase the awesome people who work here at 729 Solutions because they are more than just great employees – they are creative and interesting people! Today we spoke with Chris, a Monitoring Solutions Engineer at 729. Chris was born and raised in the San Francisco Bay area, and lives there… Continue reading Employee Spotlight – Chris
729 Solutions Raises The Bar With Work From Home
It has been more than a year since the global Covid-19 pandemic impacted businesses, and employees began to work from home. What started as a novelty “two-week quarantine” resulted in an extended work from home transition that still lingers today. For some companies, this transition was difficult and full of challenges. For our team here… Continue reading 729 Solutions Raises The Bar With Work From Home
Business Requirements Workshop
What to Expect In a Business Requirements Workshop, 729 Solutions will walk you through a series of questions, exercises, interviews, and worksheets to create a powerful and thorough Business Requirements document that clearly outlines your current digital needs and the methodology by which 729 Solutions can help you achieve these goals. This process can be… Continue reading Business Requirements Workshop
Prototype Workshop
What to Expect When we’re building a new website, product, or service for our clients, our 729 Studios team uses all of the design tools, techniques, and philosophies that are at our disposal. For most projects, this includes creating wireframes and mockups to demonstrate what the finished product will look like. But sometimes our clients… Continue reading Prototype Workshop