In our CX Quick Tip series, we’ve learned there’s a direct link between Customer Service and Business Performance. In today’s tip, you’ll find out if the voice of the customer reaches high enough in your organization. Register for Zendesk CX Trends 2022 and start driving growth with legendary customer service! Video Transcript James: Hello, and… Continue reading Tip #6: Top 10 Tips for Successful CX in 2022
Category: Zendesk
Tip #7: Top 10 Tips for Successful CX in 2022
How does your organization grade its Customer Service? What kind of marks would your customers give? Listen to today’s CX Quick Tip for sobering statistics and how other companies are using this data in their CX Strategy. Be sure to register for Zendesk’s CX Trends 2022 now! Video Transcript James: Welcome back to another installment… Continue reading Tip #7: Top 10 Tips for Successful CX in 2022
Tip #8: Top 10 Tips for Successful CX in 2022
If you’ve ever wondered how to increase customer spend, today’s CX Quick Tip is for you. Brandon Tidd, Zendesk Architect at 729 Solutions, shares how tailoring support options based on customer needs can help achieve this goal. Register for Zendesk CX Trends 2022 now! Video Transcript James: We’re back with “Top 10 Tips or Successful… Continue reading Tip #8: Top 10 Tips for Successful CX in 2022
Tip #9: Top 10 Tips for Successful CX in 2022
In today’s CX Quick Tip, Brandon talks about customer experience and its relationship with business performance. Can you guess the percentage of business leaders reporting a direct link between the two? (Hint: It’s massive!) Register for the Zendesk CX Trends 2022 virtual event to jump start your CX Strategy Video Transcript James: Welcome back to… Continue reading Tip #9: Top 10 Tips for Successful CX in 2022
Tip #10: Top 10 Tips for Successful CX in 2022
Which app is experiencing the most social messaging growth for customer support? The answer might surprise you! Check out today’s top CX quick tip to find out and then register for the Zendesk “CX Trends 2022” event to start driving growth with customer service. Video Transcript James: “Top 10 Tips for Successful CX in 2022.”… Continue reading Tip #10: Top 10 Tips for Successful CX in 2022
729 Solutions Raises The Bar With Work From Home
It has been more than a year since the global Covid-19 pandemic impacted businesses, and employees began to work from home. What started as a novelty “two-week quarantine” resulted in an extended work from home transition that still lingers today. For some companies, this transition was difficult and full of challenges. For our team here… Continue reading 729 Solutions Raises The Bar With Work From Home
729 Solutions Software Architect To Judge Zendesk CX Awards
Zendesk is rolling out the red carpet in its first-ever “CX Academy Live,” an online event that will see startups from around the world compete in several award categories. Among the panel of esteemed judges will be our very own Zendesk “Guru”, Brandon Tidd. Brandon has been working with startups and small businesses for nearly… Continue reading 729 Solutions Software Architect To Judge Zendesk CX Awards
729 Named Zendesk’s AMER Partner of the Year!
Our Sales Team attends Zendesk’s SKO each year, and this year the 1-week global event went virtual – as we saw many other events do during the COVID 19 pandemic. As a Master Zendesk Partner, we look forward to gaining invaluable insights, product news, updates, best practices, and planned future releases. This opportunity allows… Continue reading 729 Named Zendesk’s AMER Partner of the Year!
Giving Sales A Little Support
Zendesk Sell is a game-changing sales CRM platform that was built with sales teams in mind. It’s easy to navigate and offers intuitive tools that keep your reps running at optimal conditions. But what happens when a lead or a customer has a question that’s really geared towards your support team? In most cases, the… Continue reading Giving Sales A Little Support
Top Reasons Why You Need To Customize Your Zendesk Help Center
Why you Need a Customized Zendesk Guide | Zendesk’s full suite of customer service software helps businesses to make their customers happy. Zendesk Guide is the smart knowledge base solution that creates better self-service and empowered agents. How can your business get the most out of Zendesk Guide to lower support costs and increase customer… Continue reading Top Reasons Why You Need To Customize Your Zendesk Help Center