This past week, seven of our team members attended Zendesk’s Relate 2018 Conference in San Francisco – and once again we had a wonderful time! We spent Monday getting to know our fellow Zendesk Partners, learning about exciting upcoming changes and new additions to the Zendesk platform, as well as discovering new ways to work… Continue reading 729 Solutions Heads To Zendesk Relate 2018!
Category: Partnerships
New Relic Cloud Adoption
Cloud Adoption There are many upsides to moving your business into the cloud. Adopting a cloud infrastructure can make storage and backups easier, improve security, reduce costs, and help your team collaborate; all faster and smoother than before cloud adoption was a solution. If you are ready to make your own move into the cloud,… Continue reading New Relic Cloud Adoption
What is a Campaign in Inbound Marketing?
You’re probably already familiar with the concept of a political campaign, but what does a campaign mean in inbound marketing? It has the same intent to it: a focused and concentrated effort that focuses on achieving a single goal. A campaign can be across all of your marketing channels, and might include: Blog posts Social… Continue reading What is a Campaign in Inbound Marketing?
Understanding Zendesk Talk
A phone call can be an impressive way to reach your customers, especially as people get more and more comfortable interacting through digital platforms. Just think how much easier and faster it might be for your Zendesk agents to deal with certain types of customer issues over the phone versus through a series of emails?… Continue reading Understanding Zendesk Talk
AWS Blog Posts To Check Out – Gaming Edition!
AWS tools can be used to support many different kinds of technologies, websites, and applications. It is no wonder that game creators also use AWS to help scale and run their platforms. Here is a selection of AWS blog posts from the last year that showcases and discuss use cases that specifically have to do… Continue reading AWS Blog Posts To Check Out – Gaming Edition!
New Relic Cloud Integrations
At the beginning of 2018 New Relic has announced new cloud integrations. If you are using cloud-based software and integrations these updates could be the key to your success and it probably about time to incorporate them. These integrations for Google Cloud Platform, AWS, and Azure make for smarter and faster cloud deployment. New Relic’s… Continue reading New Relic Cloud Integrations
Whats New At GitHub: Premium Plus
Introducing GitHub Premium Plus! GitHub prides itself on the level of support that they offer their community, no matter if you are with a team or working independently. To continue to offer this support and recognize that some people and teams want a large amount of oversight, GitHub is now expanding their Premium Support plan… Continue reading Whats New At GitHub: Premium Plus
How to Use Hubspot Landing Pages
What Are Landing Pages Landing pages are the gateway that links your online users to your unique content, converting these visitors into leads. A landing page typically has several components: Information about the content you’re offering A form to collect the user’s information A clear CTA button Creating a full landing page sequence doesn’t end… Continue reading How to Use Hubspot Landing Pages
Reviewing Ticket History In Zendesk
If you want to see the complete history of a ticket in Zendesk, start by looking at the ticket events. Ticket events show every single update or change made to the ticket, including when properties are added, changed, or removed, and whether those changes were made by a person or through the use of a… Continue reading Reviewing Ticket History In Zendesk
AWS Case Study
From time to time we come across a website that seems to crash at every turn. Recently we worked with a company that was experiencing exactly this problem over and over again. From a user perspective, their site ran extremely slow, with pages taking over 3 seconds to load or seemingly never loading. Sometimes the login… Continue reading AWS Case Study