Work Transitions Can Create Unique Needs For Individuals 729 Solutions was contracted by a healthcare clinician who was in the process of transitioning from a group practice to a solo practice. He wanted to establish a web presence as a newly solo practitioner. It was also important that this website is created and implemented in… Continue reading Case Study: AWS Cloud Solutions
Category: Partnerships
How To Use HubSpot for SEO
My Website Isn’t Bringing In Organic Traffic. Now What? Here’s the scenario – You’ve spent a lot of time building a beautiful new website, started a blog, and expanded your social media efforts – but now you are frustrated because you are still not getting the traffic you expected. What’s the deal? You might not… Continue reading How To Use HubSpot for SEO
Your Customer Service Experience Gets Better with Zendesk Explore
Ask and you shall receive! Are you a Zendesk admin looking for ways to better understand how to improve customer interactions for both your clients and your team of agents? A common problem we have seen when doing Zendesk Efficiency Reports is the need for better customer analytics, that connect to all parts of the… Continue reading Your Customer Service Experience Gets Better with Zendesk Explore
Case Study: Suited Connector Gets a New Relic Efficiency Review
Is your team making the most of New Relic? Suited Connector operates several websites designed to educate consumers about important financial information. They take the confusing, overwhelming, and intimidating experience of finding the right loan lender and make it simple and easy to understand. They even connect you with the lender they feel will best… Continue reading Case Study: Suited Connector Gets a New Relic Efficiency Review
Zendesk Gets Even Better with Custom Surveys
Are you getting what you need from your Zendesk surveys? Every business wants to learn from their customers. Getting the right feedback from your client base can be invaluable when building and keeping their trust long term. Even when you are using a tool like Zendesk, finding the right way to get the information that… Continue reading Zendesk Gets Even Better with Custom Surveys
Implementing Practical AI for your Support Team
Use Agent Time Wisely Many companies using Zendesk to support their customer service offerings are looking for ways to increase efficiency throughout their instance. How can we make it easier for agents to focus on the most unique and uncommon tickets? What is leading to people needing artificial intelligence(AI) support most often? Proliferation of channels… Continue reading Implementing Practical AI for your Support Team
Bring your visuals and your code together seamlessly – try the Visual Studio/ Git integration
Visual Studio and Git? You probably already know that GitHub integrates with many different services, but we want to just gently nudge you towards a new and super helpful one. The GitHub and Microsoft Visual Studio Integration is a super useful integration if you’re already working in Visual Studio and are looking to create transparency… Continue reading Bring your visuals and your code together seamlessly – try the Visual Studio/ Git integration
Is your team using New Relic capabilities to their fullest?
Quick Case Study: Configuring New Relic to support HealthBridge Financial Tools like New Relic are often purchased with a specific need in mind, but often clients do not understand all the potential that a tool has to offer. 729 Solutions helps our clients make the most out of the tools they are using (and paying… Continue reading Is your team using New Relic capabilities to their fullest?
Zendesk Chat Leads In Live Chat Services
Are you looking for a live chat service that will help streamline your customer service offerings? If you are already using Zendesk for your other customer service needs then adding Chat is one of the best ways that you can achieve a more efficient Zendesk instance and continue to make your customers feel very well… Continue reading Zendesk Chat Leads In Live Chat Services
729 Solutions In The News: Pivotal Tracker praises 729 Solutions!
We get to work with many amazing Bay Area companies and sometimes they enjoy working with us so much they write about us! Check out this blog post from Pivotal Tracker whom we have the pleasure to work with. Pivotal Tracker Here at 729 Solutions we deeply believe in the practice of agile development, and… Continue reading 729 Solutions In The News: Pivotal Tracker praises 729 Solutions!