The internet turned 30 years old this month and it is mind-blowing to think where it all started and how it has evolved over the years. The internet has changed the way we do business, shop, communicate, work, learn and so much more. I am very interested in the technologies behind this evolution, so I… Continue reading HTML, CSS, and JavaScript: An Evolution and Influence on Zendesk
Category: Partnerships
How to Build and Deploy Machine Learning with Amazon SageMaker
Machine learning, a subset of artificial intelligence, is becoming an important addition for many companies. It is the study of algorithms and statistical models that computers use to perform specific tasks without needing prior instructions, relying on models and inference instead. This type of technology is commonly being used to help companies work more efficiently… Continue reading How to Build and Deploy Machine Learning with Amazon SageMaker
Improve Customer Service Performance with Dynamic Training from Lessonly
Empower Your Zendesk Agents to Do Better Work As a company grows and hires more employees, it becomes increasingly important to have a solid training program. Zendesk’s platform comes with a bit of a learning curve, and when it comes to customer service, effective training is critical in allowing an organization to scale quickly. Once… Continue reading Improve Customer Service Performance with Dynamic Training from Lessonly
HubSpot Inbound Marketing Tools
Time To Adopt A Marketing Strategy! Marketing can sometimes feel a bit overwhelming when you are trying to keep track of a blog, social media, SEO, email… the list goes on. If your team is small the task of keeping track of clicks and analytics while also focusing on content creation and client questions can… Continue reading HubSpot Inbound Marketing Tools
Bring Machine Learning to your Zendesk Instance with MonkeyLearn
Is your Zendesk team getting what they need to be efficient? Zendesk is meant to make customer service much easier and more efficient. Your team is likely doing the best they can with the standard offerings from Zendesk Support. But do you find that they are getting swamped with certain kinds of tickets? Or maybe… Continue reading Bring Machine Learning to your Zendesk Instance with MonkeyLearn
Zendesk Suite Changes How You Talk to Customers
Stop Using So Many Tools to Talk to Your Customers! Is your company new and ready to set up customer service as you launch a new product? Or perhaps your company is ready to improve the customer support they offer and want to streamline the process all into one place. Many companies are using one… Continue reading Zendesk Suite Changes How You Talk to Customers
Custom Solutions Create More Success Within Zendesk
Case Study: Netflix We have found that many companies using Zendesk often want the platform to perform capabilities, make connections or work in ways that meet their own specific needs and therefore are not features or integrations included in the base Zendesk infrastructure. Netflix needed a custom solution that worked with their very specific translation… Continue reading Custom Solutions Create More Success Within Zendesk
Connect with HubSpot Integrations
The Problem You’ve got a comprehensive tool like HubSpot, but realize that you would love for it to connect to, speak to, or work with another great tool your team uses on a regular basis. You want to improve your team’s efficiency and workflow. The Solution Insert HubSpot Integrations here! The right integration can make… Continue reading Connect with HubSpot Integrations
Case Study: AWS Cloud Solutions
Work Transitions Can Create Unique Needs For Individuals 729 Solutions was contracted by a healthcare clinician who was in the process of transitioning from a group practice to a solo practice. He wanted to establish a web presence as a newly solo practitioner. It was also important that this website is created and implemented in… Continue reading Case Study: AWS Cloud Solutions
How To Use HubSpot for SEO
My Website Isn’t Bringing In Organic Traffic. Now What? Here’s the scenario – You’ve spent a lot of time building a beautiful new website, started a blog, and expanded your social media efforts – but now you are frustrated because you are still not getting the traffic you expected. What’s the deal? You might not… Continue reading How To Use HubSpot for SEO