Stop Using So Many Tools to Talk to Your Customers! Is your company new and ready to set up customer service as you launch a new product? Or perhaps your company is ready to improve the customer support they offer and want to streamline the process all into one place. Many companies are using one… Continue reading Zendesk Suite Changes How You Talk to Customers
Category: Partnerships
Custom Solutions Create More Success Within Zendesk
Case Study: Netflix We have found that many companies using Zendesk often want the platform to perform capabilities, make connections or work in ways that meet their own specific needs and therefore are not features or integrations included in the base Zendesk infrastructure. Netflix needed a custom solution that worked with their very specific translation… Continue reading Custom Solutions Create More Success Within Zendesk
Connect with HubSpot Integrations
The Problem You’ve got a comprehensive tool like HubSpot, but realize that you would love for it to connect to, speak to, or work with another great tool your team uses on a regular basis. You want to improve your team’s efficiency and workflow. The Solution Insert HubSpot Integrations here! The right integration can make… Continue reading Connect with HubSpot Integrations
Case Study: AWS Cloud Solutions
Work Transitions Can Create Unique Needs For Individuals 729 Solutions was contracted by a healthcare clinician who was in the process of transitioning from a group practice to a solo practice. He wanted to establish a web presence as a newly solo practitioner. It was also important that this website is created and implemented in… Continue reading Case Study: AWS Cloud Solutions
How To Use HubSpot for SEO
My Website Isn’t Bringing In Organic Traffic. Now What? Here’s the scenario – You’ve spent a lot of time building a beautiful new website, started a blog, and expanded your social media efforts – but now you are frustrated because you are still not getting the traffic you expected. What’s the deal? You might not… Continue reading How To Use HubSpot for SEO
Your Customer Service Experience Gets Better with Zendesk Explore
Ask and you shall receive! Are you a Zendesk admin looking for ways to better understand how to improve customer interactions for both your clients and your team of agents? A common problem we have seen when doing Zendesk Efficiency Reports is the need for better customer analytics, that connect to all parts of the… Continue reading Your Customer Service Experience Gets Better with Zendesk Explore
Case Study: Suited Connector Gets a New Relic Efficiency Review
Is your team making the most of New Relic? Suited Connector operates several websites designed to educate consumers about important financial information. They take the confusing, overwhelming, and intimidating experience of finding the right loan lender and make it simple and easy to understand. They even connect you with the lender they feel will best… Continue reading Case Study: Suited Connector Gets a New Relic Efficiency Review
Zendesk Gets Even Better with Custom Surveys
Are you getting what you need from your Zendesk surveys? Every business wants to learn from their customers. Getting the right feedback from your client base can be invaluable when building and keeping their trust long term. Even when you are using a tool like Zendesk, finding the right way to get the information that… Continue reading Zendesk Gets Even Better with Custom Surveys
Implementing Practical AI for your Support Team
Use Agent Time Wisely Many companies using Zendesk to support their customer service offerings are looking for ways to increase efficiency throughout their instance. How can we make it easier for agents to focus on the most unique and uncommon tickets? What is leading to people needing artificial intelligence(AI) support most often? Proliferation of channels… Continue reading Implementing Practical AI for your Support Team
Bring your visuals and your code together seamlessly – try the Visual Studio/ Git integration
Visual Studio and Git? You probably already know that GitHub integrates with many different services, but we want to just gently nudge you towards a new and super helpful one. The GitHub and Microsoft Visual Studio Integration is a super useful integration if you’re already working in Visual Studio and are looking to create transparency… Continue reading Bring your visuals and your code together seamlessly – try the Visual Studio/ Git integration