Plus 5 Deep Customizations 729 Solutions Can Do for You! Providing your customers with access to a self-service help center is quickly becoming a key component to any successful customer retention program. Customer success strategies take a variety of shapes and forms, but research shows that today, most of your customers will expect a place… Continue reading 3 Easy Ways to Customize Your Zendesk Guide Template
Category: Design
What Is User Experience Design?
User Experience Design What is UX Design? What’s the Difference Between UX Design and UI Design? Why Do I Need UX Design? Are you confused by the term user-experience design? If so, you are not alone. Many people use it to cover the process of creating products that provide meaningful and relevant experiences to users.… Continue reading What Is User Experience Design?
What Is User Interface Design?
User Interface Design What is UI Design? How is UI Design Different from UX Design? Why Do I Need UI Design? Are you confused by the term user interface design? If so, you are not alone. It’s common for many people to use this term interchangeably with user experience design and we’re often asked about… Continue reading What Is User Interface Design?
Quick and Dirty User Testing Guide
This piece will layout simple steps to follow to create and conduct a high-level usability survey and interviews with internal staff and select clients, covering topics such as: What methods to use (survey, interviews, etc.), Who to survey/interview, What questions to ask, What tools we recommend, Pro tips for a successful user testing, and How to compile your findings.
Fifteen Common Problems Your Website May Contain
There are several pitfalls that can hinder your website success. Our web designer Bob shares some of the most common design mistakes he sees across the web. Poor website performance can cause potential customers to bail out before they reach your sales pitch. Missing information can disrupt your sales funnel, and critical errors in your… Continue reading Fifteen Common Problems Your Website May Contain
The Steps to Creating Your Perfect Logo
When the time comes for a new logo there are a series of steps we take to ensure we created the logo you love, quickly. Let’s take a quick look at the specific steps we take with our clients, going from ‘logo request’ to ‘logo completion’. Step 1. We ask A LOT of questions… Continue reading The Steps to Creating Your Perfect Logo
WordPress Updates – Why You Should Care
Eight reasons why you should keep your WordPress website up to date, and 7 steps to make it happen.
The difference between ‘Brand’ and ‘Logo’ Design
As a designer, I often run into people that confuse the concepts of ‘logo design’ and ‘brand design’. Usually, it’s pretty clear what the client is actually talking about, despite misusing the terms, but let’s take a sec to explain the difference. Logo Design Let’s start with ‘Logo Design’ since this is the one people… Continue reading The difference between ‘Brand’ and ‘Logo’ Design
15 Terms To Get You On The Same Page As Your Designer
Make website design easier by knowing these common web design terms If you work in tech, own your own business, or if you’ve ever created your own website, app, or print materials, you likely know a little bit about how to work with a web page designer. It can be daunting to enter a web… Continue reading 15 Terms To Get You On The Same Page As Your Designer
Let’s learn all about responsive websites
Responsive web design services make your site mobile-friendly and beautiful Have you ever quit reading a website on your cell phone because the text was too small and difficult to read? Have you had to struggle to pinch and pan back and forth across the screen in order to read every line? Of course, you… Continue reading Let’s learn all about responsive websites